Privacy Policy

WIYO Travel is a brand owned by WIYO Travel which respects the privacy of its Clients and believes that each of its Client who books or looks for any services offered by WIYO Travel or through its site www.wiyotravel.com (the site), has the right to be informed about the privacy policy that is followed by WIYO Travel.

The idea of this policy is to educate the ‘Users’ as to what personal information is being captured by us and where the same is being used. It describes the principles and practices that apply to ‘Personal Information’ collected from Users of our services on our Site, in telephone or e-mail communications.

It should be further noted that WIYO Travel will not (i) collect Personal Information of the Users without their knowledge and permission; (ii) knowingly disclose the Personal Information of any User to third parties, except as provided herein. WIYO Travel endeavors to take reasonable steps to protect the security of the Personal Information collected from its Users.

The Clients / Users can also register with WIYO Travel in order to book services on this website and to take advantage of the customization features provided herein. However, if any User chooses not to register, he/ she can take advantage of any feature of this site where registration is not required and in such cases the information collected from the User would be limited.

WIYO Travel logs the IP address of the Users in order to maintain the server, administer the Web site and track usage statistics.

The IP address of any User may vary each time they visit the site, or it may be the same, depending on whether such User access the site through an always-on type of Internet connection (e.g., cable modem or DSL), or through a dial-up connection (e.g., VSNL, MTNL etc). Either way, it would be extremely difficult for WIYO Travel to identify the Users through their IP address, and we never makes any attempt to do so.

If any User reached our site by clicking on a link or advertisement on another site, then WIYO Travel also log that information. This helps WIYO Travel to maximize their Internet exposure, and to understand the interests of its Users. All of this information is collected and used only in the aggregate; that is, it is entered into the database maintained by WIYO Travel, where WIYO Travel can use the same to generate overall reports on the site visitors, but not reports about individual visitors.

WIYO Travel also places a small file known as a "cookie" on its Users’ computer's hard drive. A cookie may contain information that allows WIYO Travel to track the Users’ path through the Web site and to determine whether the User has visited the site before. However, unless the User registers with WIYO Travel, such cookie contains no personally identifiable information that would allow WIYO Travel to identify the User. Cookies cannot be used to read data off of the hard drive, and cannot retrieve information from any other cookies created by other Web sites. The cookie is used this manner to help WIYO Travel to understand how visitors use the site, and to help WIYO Travel to improve the site. Users may refuse to accept a cookie from the site by following the procedures specific to Users; Web browser. Since cookies don't provide any information from which WIYO Travel can identify any User, it is suggested that the Users allow cookie on their computer. It also should be noted that if any User is visiting a site where he/she will be accessing his/her confidential account information, he/she will be required to accept cookies as it is essential for site administration and security.

If any User visits the site by "clicking-through" from a site operated by the partners of WIYO Travel, and the User has registered with such partner, then certain information about the User, which the said User has provided to that partner may be transmitted to site. Here WIYO Travel strongly advises its Users to review the Privacy Policy of the Web site from which he/she have reached the site in order to determine what information was collected and how the partner could use their information. Regardless of what information was transmitted to WIYO Travel, however, WIYO Travel does not the same unless the User registers on the site.


Registered Users

All users who choose to register themselves on the site www.wiyotravel.com shall be able to do online transactions with WIYO Travel subject to such facility is made available. The User will be able to purchase services like Flights, Hotels, Car Rentals, Packages, Cruises etc. available on the site.

If anyone registers with the site, WIYO Travel will collect personal information of such User in addition to the non-personal information described above. That personal information may include name, email address, mailing address, telephone number, travel preferences, passport number, user name and password. WIYO Travel may store all or some of that information in a cookie file on the hard drive of the User, so that the site will recognize the User each time he/she visits the site. In that way, WIYO Travel can save individual User preferences from visit to visit and present the User with a customized Web site, without requiring him/her to log into the site every time he/she visit. To improve services and enhance personalization, WIYO Travel may periodically obtain information about the Users from other independent third-party sources and add the same to the registration information of respective individual. Additionally, authorized personnel of WIYO Travel may also update the registration information to accurately reflect any new information included in communications received from the Users.

If any User visits the site by "clicking-through" from a site operated by the partners of WIYO Travel, and the User has registered with such partner, then certain information about the User, which the said User has provided to that partner may be transmitted to site. WIYO Travel strongly advises its Users to review the Privacy Policy of the Web site from which he/she have reached the site in order to determine what information was collected and how the partner could use their information. Regardless of what information was transmitted to WIYO Travel, however, WIYO Travel retains / uses information subject to this Policy.

Further when any User purchases Products or Services for a third party using his own Member ID and password, WIYO Travel will collect that third party's name and contact information, and other information as required by the travel service provider(s), so that WIYO Travel can complete the booking.


How the personal information collected is used

WIYO Travel use the personal information collected to help both WIYO Travel as well the User. As mentioned above, registering with the site allows the Users to personalize the Web site so that it is most useful to them. It also allows the User to log into the site automatically each time of visit, rather than manually typing user name and password every time. By registering one can also track his/her history of transactions that he/she may have done on the site which is available in the form of a Dossier. WIYO Travel may also use this information to periodically contact the Users with news or important information from WIYO Travel or to request the Users’ feedback about the site. In addition to these periodic updates, WIYO Travel may also email additional materials, but only if specifically requested by the User. These might include opt-in newsletters and other materials that Users proactively request.

In addition to these communications, if the Users have provided their email addresses, WIYO Travel may use that personal information to transmit notifications about special offers or to inform the Users about the special deals provided by partners / associates of WIYO Travel. The Users may opt-out of any or all marketing communications by clicking the link provided in any commercial e-mail sent or at any time, as well as access and update their personal information, by visiting the site.


Disclosure of personal information

WIYO Travel does not sell or rent any personal information to any third party, other than its partners, as discussed in this policy. WIYO Travel may aggregate personal information from all of its users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if WIYO Travel does so, that information will not be in a form that will allow any third party to identify each User personally.

WIYO Travel may also share some of the personally identifiable information with its subsidiaries, group and sister companies around the world that are committed to provide comprehensive array of travel packages and services to meet the travel needs of a User. Sharing this information allows WIYO Travel to better understand the ways in which its various product and service offerings can assist travelers. It also enables WIYO Travel to provide its Users with information about travel opportunities in which he/she might be interested. The subsidiaries, group and sister companies of WIYO Travel also will comply with applicable laws governing the transmission of promotional communications, and give each User an opportunity in any such email that they send to choose not to receive such promotional e-mail messages in the future.

Users also may share their personal information with third-parties specifically engaged by WIYO Travel to provide services (such as Airlines, Hotels, Ground Handlers, Insurance Companies, Product Companies and advertising agencies), in which case WIYO Travel will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services through WIYO Travel. WIYO Travel may also use the information to provide to government agencies like RBI, Banks etc as per the laws of the country. Users must appreciate that WIYO Travel must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. WIYO Travel doesn't expect this to happen, but if it does, WIYO Travel will provide only the information required. In other words, WIYO Travel will not simply turn over the database in response to a specific legal requirement.

Each User can review and update the personal information he/she has provided through the registration process by visiting www.wiyotravel.com


Steps taken to protect the personal information

WIYO Travel has implemented security procedures to help protect the personal information stored in the systems/site. For example, WIYO Travel limits access to personal information about its Users to its employees who we reasonably need to come into contact with that information. WIYO Travel also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorized access to the personal information.


Minors

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on the Site. WIYO Travel does not knowingly collect Personal Information from any Minor, and will not use this information if it is discovered that it has been provided by a Minor.


Retention and storage

WIYO Travel will retain the Personal Information in its databases in accordance with document management, retention and destruction policy and applicable laws. This period may extend beyond the end of relationship with the User, but it will be only as long as it is necessary for WIYO Travel to have sufficient information to respond to any issues that may arise later. For example, WIYO Travel may need or be required to retain information to allow any User to obtain future credit against the trip purchased but cancelled subsequently. WIYO Travel may also needs to retain certain information to prevent fraudulent activity; to protect WIYO Travel against liability and permit WIYO Travel to pursue available remedies or limit any damages that WIYO Travel may sustain; or if WIYO Travel believes in good faith that a law, regulation, rule or guideline requires it. The Personal Information will be stored in secured locations, and on servers controlled by WIYO Travel.


Third Party Advertisers

Third parties advertise on the Site. However, WIYO Travel do not share any Personal Information about the Users with these advertisers unless permitted by the Users to do so, which is separate from any permission provided during the Member registration process. These advertisers may seek to use cookies and pixel tags to track Session Data about the ads each User has seen and types of things in which the User appears interested. These advertisers may also use combined information about the visits of the Users to the Site and other sites in order to provide advertisements about related goods and services that may be of interest to the respective User.

When Users click on one of these advertisers' links, the Users would be leaving the Site and entering another site. WIYO Travel shall not responsible for such third party's sites. WIYO Travel cautions each User to carefully review the privacy statements of any other site he.she may visit, because those privacy statements will apply to the Users while visiting that site, and may be very different from this policy.


Opting-Out

As part of the registration process, WIYO Travel gives its Users the ability to receive via e-mail or direct messaging information about the Products and Services, updates to the Site, customized advertisements and promotions that are targeted to specific interest, such as flight specials, promotions, contests, sweepstakes and other travel opportunities available on the Site and/or sponsored by the travel service providers and advertisers. WIYO Travel sends this information directly, or via third party service providers. If any User do not opt-out from receiving these communications about the Site, WIYO Travel will send them to the Users. For the sake of convenience, the Site provides links to other sites. When a User clicks on one of these links, he/she are leaving our Site and entering another site. WIYO Travel shall not be responsible for such third party sites as such sites are not under the control of WIYO Travel. Users should carefully review the privacy statements of any other sites they visit, because those privacy statements will apply to the Users’ visit to such other sites. Access to any other Internet sites linked to the Site is at the user's own risk. WIYO Travel does not in anyway vouch or endorse the genuineness or the quality of the contents of such websites. It should not be construed that WIYO Travel has any association with the operators or owners of such third party websites.


Changes to this Privacy Policy

WIYO Travel reserves the right to change this policy should WIYO Travel deems it advisable to do so. If WIYO Travel makes any material changes that will affect personal information it has already collected from the Users, WIYO Travel will make reasonable efforts to notify the respective User of the changes and to give him/her the opportunity to amend or cancel his/her registration.